My Thrive Track

Personal and Professional Development

for Customer Service Representatives.

Start thriving today!

Engagement

Growth

Success

If you're a Customer Service Representative seeking strategies to elevate your personal and professional growth, or a business owner exploring innovative self-development opportunities to enhance your team’s well-being and job performance, you’re in the right place.

My Thrive Track Offerings

Live Virtual Workshops

Start thriving in your life and career by taking control of your personal and professional development.

The Next Level Mindset Workshop will help you overcome challenges, build confidence, and develop a success-driven attitude. Through practical strategies, you'll cultivate resilience and a proactive approach to achieve excellence in both work and life.

Next Level

Mindset

The Outreach Mastery Workshop will equip

you with skills to build lasting client relationships and increase retention. Through effective communication, trust-building, and proactive engagement, you'll create meaningful connections that drive loyalty, satisfaction, and long-term success.

Outreach

Mastery

The Win By Design Workshop empowers you to take full ownership of your actions and results. You will cultivate accountability, transform challenges into opportunities, and enhance your ability to contribute to your success and

the overall success of the company.

Win By

Design

Live In-Person
Corporate Program

Invest in your Customer Service Team so your business can thrive!

As a business owner or executive, your responsibilities extend beyond your clients to your service staff. Empower your customer service teams with The N.O.W. Program—a 90-day, interactive experience offering customized Next Level Mindset, Outreach Mastery, and Win by Design Workshops tailored to your team’s needs. By fostering a growth mindset and improving communication, your team will take ownership of the results they generate, boosting customer satisfaction and strengthening company culture.

The N. O. W. Program

Meet Your Growth Mindset Coach

Chantelle Fisher

Chantelle Fisher is a dedicated champion of personal and professional growth, committed to helping individuals take ownership of their success. She believes that mindset, connection, and accountability are the foundations of achievement and works to empower customer service professionals and business owners with the tools to excel.

Her journey into coaching was shaped by her experiences in goal-setting, overcoming obstacles, and building effective systems for success. With years as a customer service agent for a major insurance agency, Chantelle has firsthand insight into the industry's demands—from managing client relationships to navigating high-pressure situations and maintaining motivation in a fast-paced environment.

Chantelle’s bachelor’s degree in Secondary Education, English, and Print Media Studies has honed her ability to educate, communicate, and inspire. Her expertise in teaching allows her to break down complex concepts, design engaging learning experiences, and provide practical strategies that drive meaningful change.

Through her work, she has seen the power of accountability, mindset shifts, and strategic action in transforming careers and personal lives. Now, she is committed to helping others develop habits that foster confidence, resilience, and long-term success.

With her unique blend of industry experience and educational expertise, Chantelle equips professionals with the skills to cultivate a growth mindset, refine communication, and take initiative—leading to stronger teams, better customer interactions, and lasting professional fulfillment.